How we started
We are a family run small business based in County Durham, we pride ourselves on the fact that we wouldn’t supply any product that we wouldn’t feed to our own horses.
The research and development of the original base for the balancers started back in 2004 and came from a purely personal need to find the best supplement for my own horses, at the time I had 4 Thoroughbred horses 3 of which had raced, the supplements on the market either made them to hot or didn’t’ seem to do anything. I had spent my life working with many different types of horses and particularly the nutritional needs and requirements for competition horses.
The first product was the Thoroughbred formula and we used this through the early years and sold to a small customer base, who would see our horses out and want to know how they looked so well.
Over the following years as we competed from lead reins through show ponies and back into horse classes the range has developed as a variety of horses and ponies need were met.
We made the decision in 2016 to launch the range of products through our own website and the ret as they say is history.
It takes approximately 18 months of research, development and trials to get a new product from the initial idea to a successful market launch and yes we have some very exciting products coming to you over the next year.
As the products were designed for our own use and not immediately for a commercial market, they were made without any of the fillers or bulking agents that are regularly used in other supplement brands, we only use the best quality ingredients and no unnecessary fillers, this is an ethos we will hold strong into the future.
Our Mission statement and promise to you
We Keep feeding simple – we will not bombard you with long words and technicalities that will baffle even the most experienced horseman, we talk in simple language and are easily available by telephone, social media and Email to answer any questions or queries
We use no fillers , oat or wheat feed, soya, molasses, alfalfa or other bulking agents – all our ingredients are highest grade and used for their nutritional qualities.
All products are mixed, packed and dispatched from our own premises – we do not produce goods for any other company so we can maintain the highest standards of quality and product safety.
We will provide good quality products at affordable prices – as we sell direct to the customer we do not have the huge price mark ups that are required when selling through wholesale and retail outlets. We pass these savings on to you, it doesn’t mean that it’s not a quality product just that we are not greedy
We are real people – we are out at may of the major shows often with our own horses, don’t be shy come and say Hi
Our Product Guarantee
Our guarantee to you – At Equibalancer we use no ingredients in our products that contravene FEI or BHA rules, all products are mixed in house in a safe and controlled environment where there is no risk of outside contamination. At Equibalancer we do not mix for any other companies, all products are mixed, packed are sealed in line with guidance provided by BETA NOPS, all supplements are supplied with a batch number and samples of each batch are kept and recorded. We do this so you can buy and use with confidence when competing.